Supporting Your EPM Solution For Fee or For Free
You have many options for obtaining great support for your Microsoft EPM implementation,
including Microsoft Office Project Server and Microsoft Office Project Professional
and standard. You can spend lots of money or no money at all. Because our corporate
values emphasize an end-user focus, we participate in both for-fee and fee-free
programs. Our highly visible commitment to the Microsoft Communities is our way
of giving back to the folks that help support us by buying our books and training
curriculum.
For-fee Support
MSProjectExperts offers pre-paid next-business-day support packages that allow you
to leverage our expertise in half-hour increments anytime you need it. The prepaid
model economizes your support dollars by helping you solve lots of small problems
without high per-incident minimums. If you're considering paid support for your
Project Server implementation, consider the advantages of knowing who you're going
to get to work with to achieve your resolution and your confidence in that person's
expertise.
For-free Support
Our ProjectServerExperts.com community
site is one of the web's favorite destinations for Project and Project Server information.
The site contains Project Server FAQs that cover a myriad of how-tos, best practices
and common error recovery strategies for the Microsoft EPM environment. Make it
a link on the home page of your Project Web Access instances so that your users
can quickly access resolutions to common problems. Be sure to visit the Hot Links
section to find your way to other great Project and Project Server resources and
check out the business card section to let people know who you are, or to connect
with other people professionally or personally involved in Microsoft EPM implementations.
Join us in the Microsoft
Communities by either clicking the previous link, or point your newsreader
to msnews.microsoft.com and select one of the Project newsgroups:
- microsoft.public.project for general questions using the Project
client as a stand-alone tool
- microsoft.public.project.server for general questions using Project
Professional and Server
- microsoft.public.project.developer for developer-specific questions